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What's new in PetPoint from 12/6/2016

Untitled Document Release Notes for Tuesday, December 6th 2016
Changes and enhancements released overnight to your database: 
  • Improving performance when searching Medical Lists by Exam Surgery Details in Care.
  • Improving performance for searches in the Medical module.
  • Fixed an issue where the Underscore symbol ( _ ) was not allowed when searching Usernames.
  • Fixed an issue with the Add Video button being grayed out on some animal records.
  • When using Follow-up to complete an individual scheduled adoption with Promotion set to 'No', the message, “Selected records have mix of different Promotion settings and must be processed individually.” was erroneously displayed. That message will no longer appear in that scenario as only one record is selected.


The following days will be considered Holidays for the Customer Support Team and will consist of EMERGENCY SUPPORT ONLY:
  • After 4:00 PM Central on Friday, December 23rd, 2016
  • Monday, December 26th, 2016
  • Monday, January 2nd, 2016
    Please click here to find further details.

MANDATORY CHANGES NECESSARY! - Changes and Improvements to Petango! 
The URL for your online animal listings has changed. All references to in your website’s code need to be updated to All changes must be completed by NOVEMBER 18TH, 2016 as the old URL will be retired. Any online animal listings not updated to the URL will no longer work and listings will not display. 
    Webservices and iFrame Users Need to Know:
    Webservices and iFrame users must update your scripts to use the new host name (

    Please click here to find further details on these changes.

PetPoint’s Report, Document, and Kennel Card Builders are getting an update! On the deployment date, your database will be automatically updated with the newest version of the eWebReports interface.
    Please click here to find further details on these changes.

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Keep on Truckin! Give your PetPoint Transfer Network a Tune Up
    You’ve strengthened your network and reduced your data entry time for transfers, now’s the time to slow it down and make sure your PPTN functionality is up to date and accurate. In this session we will discuss administrative best practices to help reduce bad data, prevent mistakes and help things flow more smoothly for your users. This PPTN tune-up, when performed regularly, will keep your transfers truckin! Please note: This session applies to all PetPoint versions which includes Lite, Professional and Enterprise.
    • Thursday, December 8th, at 9:00 am EDT
           Click here to register and learn more about all of our online learning opportunities.  

Upcoming Learning Lab Webinars:
    Enterprise Builder Basic Workshop:
    Join us for this four part series running weekly each month. We start with Basics-101 and graduate to Custom Kennel Cards, Documents and Crosstabs. Click the link below to see session days/times and to register.

    Enterprise Advanced Builder Workshop:
    In our advanced classes, we will take a closer look at the details of Builder creation and help you unlock the secrets of formulas, filters, filling in a template and combined reports. Click the link below to see session days/times and to register.

    Click here to register and learn more about all of our online learning opportunities.
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Wednesday, December 7, 2016