Meet the Team

Software Solutions [PetPoint | HumaneSolution.com | EVE]

The Software Solutions Team provides animal welfare organizations with state-of-the-art cloud-based software applications to manage and streamline their daily operations. Our flagship product, the PetPoint Data Management System, is the most widely used application in the industry.

  • Software Solutions Sales

    1-866-630-7387 - Option 1
    Email

  • Software Solutions Training

    1-866-630-7387 - Option 2
    Email

  • Software Solutions Technical Support

    1-866-630-7387 - Option 3
    Email

Brad Grucelski - Vice President, Software Solutions

Primary Responsibilities: Oversight of the strategic development, design, and delivery of PetPoint Software.

Background: Brad has worked in the animal welfare field since 1994, and has filled numerous roles at the local level including executive director, adoption counselor, animal control officer, volunteer coordinator/trainer, and euthanasia technician. His national experience includes working with the ASPCA National Shelter Outreach team, and as the Customer Support Supervisor for PetWhere shelter software. Brad joined Pethealth Inc., in 2005 to build and manage PetPoint's sales & training teams. In his time with the company, he has assumed responsibility for PetPoint's technical support and application business analysis/design. In his current role, he is responsible for overseeing the strategic development, design, and delivery of PetPoint Software and Insurance Solutions. Brad and his partner are allowed to 'share' their Chicago-area home, owned and operated by their adopted dogs (Casper, Cooper, and Maddie) and cat (Milo).

1-866-630-7387 x 284

Meg Earsley - Director of Training & Support

Primary Responsibilities: Oversees and insures execution of all responsibilities held by the Customer Support Team, including the primary focus of providing implementation, training, documentation, and technical support for PetPoint Solutions.

Background: Meg has worked in the Information Technology field since 1997 and joined the animal welfare community in 2002. She has enjoyed many different roles in that time including technical support, network administration, web development and statistical analysis. Meg was the "original" PetPoint Administrator and helped design and beta test PetPoint as it was implemented in our very first shelter, The Wisconsin Humane Society. Meg was drawn to the opportunity to assist the shelters and rescues using PetPoint in such a tangible way. She shares her home in Iowa with a variety of rescued birds, rabbits and senior dogs.

1-866-630-7387 x 5783

Training Team

Evelyn Albertson - Training Manager

Primary Responsibilities: Responsible for the daily operations of the Training Group within the PetPoint Customer Support Team, as well as provision of implementation & training for PetPoint to animal welfare organizations in North America.

Background: Evelyn began her career in animal welfare as a volunteer at the age of 8, and after pursuing other careers returned to animal sheltering as a professional in 1996. During her 17 years in the shelter, she served as education and training manager, database and systems administrator, adoption manager, and a member of the organization's Emergency Response Team. She facilitated the shelter's migration to PetPoint in 2007 and served as the primary administrator and liaison until her departure. Evelyn holds an undergraduate degree in Computer Science and a master's degree in Education. She is also a Pet First Aid instructor. She joined Pethealth Inc. in the fall of 2013 eager and excited to be involved in the training and support of PetPoint. She and her partner share their Atlanta home with a mini-pack of Chihuahua mixes.

1-866-630-7387 x 5710

Jeremy Blodgett - eLearning Project Manager

Primary Responsibilities: Managing the development of PetPoint eLearning training offerings.

Background: Prior to joining the PetPoint team in 2010, Jeremy worked in a variety of technical roles in education, software and web development, and retail. He holds a degree in English from Grinnell College and a master's degree in Education with a focus in educational technologies. With PetPoint, his roles have included media development (web and video), technical writing and documentation, and general technical support. Currently, he manages the development of new eLearning opportunities for the PetPoint user community. He lives in Chicago with a wonderful lady and three crazy cats.

1-866-630-7387 x 5789

Sue Davy - Training Specialist

Primary Responsibilities: Provision of implementation & training for PetPoint to animal welfare organizations in North America.

Background: Sue spent 10 years working in the library automation field before taking a break to raise her kids. During that time, she volunteered for her local animal shelter, fostering kittens, puppies, and those in need of medical recovery. She was also part of the team that transitioned animal services to a non-profit. Then as Office Manager of the shelter, Sue helped implement PetPoint and streamline operations. As a Training Specialist, she brings her shelter experience together with her customer service experience to help clients get the most out of the software. Sue lives in northern California with her family, which includes 3 dogs, a cat and always a foster.

1-866-630-7387 x 5737

Melissa Wainscott - Training Specialist

Primary Responsibilities: Provision of implementation & training for PetPoint to animal welfare organizations in North America.

Background: Melissa has worked in the animal field since 2001, and has been with PetPoint since 2007. Prior to working in the animal shelter software industry, she held multiple positions within veterinary hospitals, including that of inventory manager and system administrator. She has a degree in Small Business Management & Entrepreneurship from North Central College in Naperville, Illinois. She is passionate about her work with both new and existing PetPoint organizations, and feels that by providing excellent training she can directly help the homeless animals across the continent. Melissa currently lives near Dallas, Texas with her husband, son, and pets.

1-866-630-7387 x 5773

Lauren Jackman - Training Specialist

Primary Responsibilities: Provision of implementation & training for PetPoint to animal welfare organizations in North America.

Background: Lauren attended McMaster University for Political Science and also attended Book and Magazine Publishing at Centennial College. After a brief time working in magazine publishing, Lauren began to volunteer at her local SPCA and became involved in animal welfare. At the Ontario SPCA, as operations manager, Lauren was the administrator for their PetPoint database system. As a Training Specialist, Lauren hopes to continue to contribute to the growth of shelters. She shares her home in Ontario, Canada with her human family Cole and Edward, and her dog and rescue cat.

1-866-630-7387 x 5718

Lexie Parker - Training Specialist

Bio coming soon

Diann Meiller - Training Specialist

Primary Responsibilities: Provision of implementation & training for PetPoint to animal welfare organizations in North America.

Background: Diann spent 10 years volunteering and working in the animal welfare field in Arizona and Wisconsin before joining the private sector. She has a background in volunteer management, training, and veterinary clinic administration. Diann was involved in some of the original beta testing of PetPoint as it was implemented in our very first shelter, The Wisconsin Humane Society. Diann welcomes the opportunity to work with shelters in using PetPoint to the fullest to help them effectively manage the animals in their care. She shares her home in Wisconsin with five cats who were all part of her TNR adventures.

1-866-630-7387 x 5777

Lissa Cooper - Training Specialist

Primary Responsibilities: Provision of implementation & training for PetPoint to animal welfare organizations in North America.

Background: Lissa joined the Pethealth family in 2010 and has enjoyed working "virtually" with all her clients throughout the United States and Canada. Lissa has a B.S. in Zoology and a M.A. in Education; she has been in corporate training for over 10 years and has even taught high school & middle school science. Lissa enjoys a challenge and has found many creative ways to use PetPoint, including tracking TNR Programs and Feral Colonies, and is the leading expert when it comes to contract management. Her favorite time of year is fall when she gets to entertain and meet her friends at the PetPoint Summit. She shares her home with daughter Cecilia, Beagle/Coonhound Dakota, and black cats Cubby & Bear.

1-866-630-7387 x 5787

Lia Zilavetz - Training Specialist

Primary Responsibilities: Provision of implementation & training for PetPoint to animal welfare organizations in North America.

Background: Lia joined the PetPoint team in 2014. Prior to PetPoint she worked as a Senior Training Specialist and Consultant for a banking software company assisting banks and credit unions throughout the U.S. to successfully implement and utilize their software. Lia has been volunteering at local animal shelters since 2012 and is passionate about animal rescue. She holds a Bachelor’s Degree in Social Science Education from the University of Central Florida and is a Certified Professional in Learning and Performance (CPLP©). She is thrilled to apply her knowledge and skills as a software trainer/consultant in a field she is passionate about and hopes to help make a difference in the lives of shelter animals on a large scale. Lia lives in central Florida with her husband and their three special-needs Pit Bulls, a senior Basset Hound/Rottweiler mix, and one evil cat who runs the house.

1-866-630-7387 x 5702

Technical Support Team

Darlene Duggan - Technical Support Manager

Primary Responsibilities: Responsible for the daily operations of the Technical Support Group within the PetPoint Customer Support Team, as well as the provision of technical support for PetPoint to animal welfare organizations in North America.

Background: Darlene attended The University of Chicago and holds a master's degree in Public Health with a concentration in Epidemiology and Biostatistics. She has worked in the animal welfare field since 2005 holding various positions with The Anti-Cruelty Society in Chicago, including Volunteer Director and Special Projects Manager, as well as Operations Manager for Chicago Animal Care and Control. She is eager to work with shelters to implement meaningful statistical analysis to help more effectively manage their animal populations. Darlene is privileged to share her home with her husband Ryan, dear daughters Keegan, Regina, and Madeleine, and her two much loved dogs Sidney and Sabrina.

1-866-630-7387 x 5784

David Dubec - Technical Support Specialist

Primary Responsibilities: Provision of technical support for PetPoint to animal welfare organizations in North America, as well as data lead for PetPoint data conversions.

Background: David attended the University of Houston and has worked in the Information Technology field since 1998, primarily as Network Administrator and Technical Support. He began volunteering at a local shelter in 1992 and became employed there in July, 2000. David held positions as Manager, Director and Vice President over the Technology, Administration, Human Resources and Finance areas at different times during his years of employment at the Houston SPCA. He directed the migration of the organization to PetPoint and coordinated emergency response after Hurricane Ike. David holds certificates in IT and National Incident Management. He is a lifelong resident of Houston, TX and shares his home with his human family, Jeri and Erik, his dog, 4 cats, and 2 parrots.

1-866-630-7387 x 5785

Erica Davis - Technical Support Specialist

Primary Responsibilities: Provision of technical support for PetPoint to animal welfare organizations in North America, as well as data lead for PetPoint data conversions.

Background: Erica graduated from Friends University (Wichita, KS) in 2006 with a BS in Zoo Science. After graduation, Erica began her career in animal welfare at The Kansas Humane Society in Wichita, KS. During her 7.5 years there, she held several key positions (Admission Supervisor, Behavior Specialist, Operations Assistant, Rescue Coordinator, and Interim Director of Operations) which allowed her the opportunity to truly understand the complexity of animal sheltering and rescue. Erica also serves on the Sedgwick County Animal Responses Team board and chairs the Sheltering Committee. Erica looks forward to utilizing her knowledge of humane sheltering practices to help PetPoint clients utilize their data to positively impact animal welfare for years to come. She currently resides in Wichita, KS with her husband Aaron and their two Beagle mixes, Charlie and Rose.

1-866-630-7387 x 5705

Chad Bettencourt - Technical Support Specialist

Primary Responsibilities: Provision of technical support for PetPoint to animal welfare organizations in North America.

Background: Chad graduated from DeVry University (Chicago, IL) in 2004 with a BS in Computer Information Systems and Keller Graduate School in 2011 with a Masters in Information Systems Management, Database Administration Management. Prior to joining PetPoint, Chad held several key positions within PACT Humane Society during his 5 year span with the organization, prior to becoming the Director of Operations. Chad looks forward to leveraging his technical knowledge to help animal welfare organizations leverage the data they collect to positively impact other animal welfare groups around the nation. Chad and his partner share their Hoffman Estates home with 3 cats (India, Max and Peter), two dogs (Adrian and Brooke), and Marvin the Turtle.

1-866-630-7387 x 5739

Jackie Poole - Technical Support Specialist

Primary Responsibilities: Provision of technical support for PetPoint to animal welfare organizations in North America.

Background: Jackie started with PetPoint on July 1, 2013. She has extensive experience supporting customers on web-based applications and has a strong customer service background in the telecommunication industry. She began volunteering at her local animal shelter in 2011 and has experienced PetPoint as an end user, providing an understanding of the application from the shelter point of view. Jackie and her husband Jim share their home in Palm Coast with their calico Sunny (a shelter cat of course!). Although not Florida natives, they migrated to the state for the second time 7 years ago and plan to stay forever this time.

1-866-630-7387 x 5733

Sales Team

Pam Levin - Director of Sales

Primary Responsibilities: Provides leadership to the PetPoint Sales Team as a whole, including project and resource coordination, and defining and guiding strategic goals.

Background: Pam has been working in animal welfare for over 16 years. During her tenure at Haven Humane Society/Redding Animal Control, she became familiar with the products and services of PetPoint, and joined the team in 2006 to support the program she believes in. She has worked for PetPoint in a variety of positions, including sales, training, technical support, data conversions and design. She also led the PetPoint team through our company's first emergency response for Galveston Island, Texas, following Hurricane Ike. Pam graduated from California State University, Dominguez Hills with a Master of Public Administration, and resides in California with her husband and two daughters.

1-866-630-7387 x 5791

Renee Benell - Account Executive

Primary Responsibilities: Build and enhance relationships with a national network of partner animal welfare organizations.

Background: Renee comes to us with over 9 years of animal welfare experience and is an expert in all things PePoint. She has a B.S. Zoology from University of Wisconsin-Madison which helped her while working as an Animal Keeper at Disney’s Animal Kingdom providing care for a variety of African species including hippos, black rhinos, crocodiles, okapi, and more. Renee currently lives in Wisconsin with her fiancé, three dogs and a cat.

1.866.630.7387 x 5706

Jessi Culkin - Account Executive

Primary Responsibilities: Build and enhance relationships with a national network of partner animal welfare organizations.

Background: Jessi is a graduate of Colorado State University with a Bachelor's degree in Zoology. During college she spent time volunteering and working as a receptionist at CSU's Veterinary Teaching Hospital, as well as working as a pet-sitter in Fort Collins, CO. After college she pursued her dream to work in animal welfare, and spent the next 4 years working at a shelter in Colorado. PetPoint software became an integral part of her daily activities at this time. She currently works as the Inside Account Manager for PetPoint Solutions, and lives in Colorado with her husband, two noisy Australian Cattle Dog mixes Daphne and Molly, and kitty Tipsy.

1-866-630-7387 x 5734

Dianah Macias - Sales Coordinator

Primary Responsibilities: To assist in supporting the Technical Support Team, client communications, and reporting for the PetPoint Support Team.

Background: Dianah’s time with Pethealth has primarily been in an administrative and operations capacity but she also has exceled with the 24PetWatch sales and customer service department. She has also been a key member handling our various sales and marketing campaigns. Dianah hails from the Windy City (Chicago) and holds an Associate Degree from Robert Morris College. She enjoys spending time with family, grandchildren and friends. Their family is currently searching for their newest furry family member.

1.866.630.7387 x 5681

Tammy Nash - Sales Coordinator

Primary Responsibilities: To assist in supporting the Technical Support Team, client communications, and reporting for the PetPoint Support Team.

Background: Tammy brings to PetPoint several years of public relations, administrative and customer service experience and expertise. During her career she assisted with sales/marketing campaigns, media outreach and administrative support for various companies in the telecommunications industry. Tammy has a Bachelor of Communications from DePaul University. She is a native of Chicago and enjoys music, reading, as well as, spending time with family and friends. Her most recent adventure is to adopt a pet.

1-866-630-7387 x 5736

Design Team

Cynthia Richards - Design Team Manager

Primary Responsibilities: Responsible for the operations of the PetPoint Design Team. Serves as the point of contact for PetPoint and Pethealth Inc. business units, and collaborates with these groups to create and maintain implementation roadmaps and project plans to insure timely execution of product development strategy.

Background: Cynthia has worked on web-based applications since 2007, where she applied her business analysis and project management skills and expertise in the retail global indirect sourcing and e-commerce environments. She joined the PetPoint Design Team in January, 2012 to pursue her passion for animal welfare. Cynthia has a Master of Business Administration from the University of Findlay in Findlay, Ohio, is a Certified ScrumMaster and a Lean Six-Sigma Green Belt, as well as a member of the International Institute of Business Analysis. Cynthia shares her home in Bentonville, Arkansas with her husband and their four-legged children.

1-866-630-7387 x 5790

Janell Hanusa - Senior Business Analyst

Primary Responsibilities: Responsible for eliciting, analyzing, validating, and documenting the business requirements and technical specifications for new and enhanced PetPoint functionality, as well as leading and motivating the Scrum Team as a Certified ScrumMaster.

Background: Janell joined the PetPoint Design Team at the end of 2013. She has a business analyst background in many different industries including Financial Services, Accounting, and Software Development, where her previous duties included developing business processes, obtaining voice of the customer, project management, and leading continuous improvement practices. While volunteering at her local animal shelter, Janell discovered how PetPoint was utilized to assist shelter staff, and soon became determined to use her own experience and skills to help provide customer value for those taking care of animals. Janell resides in Oshkosh, Wisconsin with her husband and their two rescued dogs.

1-866-630-7387 x 5730

Pankaj Chhabra - Senior Business Analyst

Primary Responsibilities: Responsible for eliciting, analyzing, validating, and documenting the business requirements and technical specifications for new and enhanced PetPoint functionality.

Background: Before joining the PetPoint Design Team in November 2014, Pankaj worked as Sr. Business Analyst for 10 years, designing Enterprise Web and Mobile applications within the Healthcare, Finance, and eLearning industries. In his previous positions, Pankaj has devoted his energy to UX design, focusing on the visuals and mechanics of interactivity. Pankaj holds a Bachelor of Technology in Information Technology, as well as a Master of in Business Administration from Cleveland State University in Cleveland, Ohio. Pankaj resides in Ontario, Canada where he shares his home with his wife Elina.

1-866-630-7387 x 5904

Lori Buchowicz - Business Analyst

Primary Responsibilities: Responsible for eliciting, analyzing, validating, and documenting the business requirements and technical specifications for new and enhanced PetPoint functionality.

Background: Lori has been with Pethealth Inc. for more than 7 years, and joined the PetPoint Design Team at the end of 2013. Her previous role was as the PetPoint Training Manager where she was responsible for the daily operations of the Training Group and the PetPoint Customer Support Team, as well as the implementation and training of PetPoint for animal welfare organizations within North America.

After working in Sales and Marketing, Lori had a decade long career working as a Systems Engineer where some of her duties included writing specifications for, and the development of, new applications while providing quality assurance in testing and implementation. Lori spent her free time facilitating the placement of companion animals from governmental agencies into the care of rescues and shelters while working on animal welfare legislation. She then decided to pursue an opportunity incorporating her passion for pets and her past professional skills by working for Pethealth.

1-866-630-7387 x 5788

Uche Emeni - Business Analyst

Primary Responsibilities: Responsible for eliciting, analyzing, validating, and documenting the business requirements and technical specifications for new and enhanced PetPoint functionality.

Background: Uche joined the PetPoint Design Team in August 2014. He has a Business Analyst and Project Management background working on software development projects in the Consulting, Financial, and Sales & Marketing industries. Uche is also a website designer, which he enjoys doing as a hobby. Uche joined Pethealth Inc. because he could best support his belief that pets have a positive effect on the lives of their humans by utilizing his IT skills in this industry. Uche shares his home in Ontario, Canada with the best dog in the world Louis.

1-866-630-7387 x 5815

Mehrdad Hossain - Business Analyst

Primary Responsibilities: Responsible for eliciting, analyzing, validating, and documenting the business requirements and technical specifications for new and enhanced PetPoint functionality.

Background: Mehrdad joined the PetPoint Design Team in November 2014, and has prior experience working in the Finance and IT Storage industries. He has used his expertise to develop relationships with internal and external stakeholders, customers, partners, and other business units in order to continuously improve, upgrade, and add new features in software applications. Mehrdad chose a career with Pethealth because it supports his belief that working with animals brings positivity to people’s lives. Mehrdad is a native of Ontario, Canada where he has shared his home with fish and birds.

1-866-630-7387 x 5810

Adam O’Neil - Senior Application Developer/Analyst

Primary Responsibilities: HumaneSolution.com, PetPoint.com integration

Background: Adam has been developing spay/neuter clinic software since 1994 – initially in Microsoft Access, but took up web development around 2000, and launched HumaneSolution.com in 2006. He had been an English major at Warren Wilson College, hoping eventually to get into their MFA creative writing program, but found his calling in software development. He joined Pethealth, Inc. in the winter of 2014 with their acquisition of HumaneSolution.com, and continues to develop HS as well as integrate with PetPoint.com. He lives in Travelers Rest, SC with his girlfriend, two dogs, and a cat.

Client Services [Insurance | Microchips | Pet Pharmacy | Pet Supplies]

The Microchip Sales Team provides animal welfare organizations with our superior line of 24PetWatch products including: our standard ISO and non-ISO microchips, the revolutionary MiniChip, scanners, and lost pet recovery information as it pertains to PetPoint and EVE software solutions.

The Pet Supplies & Pharmacy team offers top name brands and generics that are competitively priced which helps to reduce the overall operating costs for our animal welfare organizations.

The Insurance Solutions Team provides animal welfare organizations with the 24PetWatch Gift of Insurance, PetPoint Commercial Insurance, and PetPoint Volunteer Accident Insurance programs.

  • Insurance Solutions Sales & Services

    1-866-630-7387 - Option 7
    Email

  • Microchip & Pet Supplies

    1-866-630-7387 - Option 4
    Email

  • Pet Pharmacy

    1-866-630-7387 – Option 6
    Email

Connie Howard - Vice President, Client Services

Primary Responsibilities: Oversight of the 24PetWatch microchip and Petango Business to Business Specialty Products Team.

Background: Constance ("Connie") Howard joined PetPoint Solutions with over 30 years of experience working in animal welfare and shelters. She spent the past 10 years as Vice President of Operations at the Humane Society of Boulder Valley overseeing the shelter, clinic, animal control, and training departments. Prior to that, she acted as Director of Shelter Services for the American Humane Association ("AHA") as well as dedicating time to the professional development of others through AHA's Fundraising, Shelter Operations, and National Horse Abuse Investigator's schools. Before moving to Colorado, Howard served at different times as Executive Director at the Humane Society of Chittenden County and the Central Vermont Humane Society. Her career began at the New Hampshire Humane Society over a period of 12 years culminating in the position of Operations Manager.

1-866-630-7387 x 5779

Client Services

Sharon Simas - Inside Team Manager

Primary Responsibilities: Leading a team of Account Managers and Sales Representatives serving the 24PetWatch Microchip and Pet Specialty client base in North America.

Background: Sharon joined Pethealth in 2006 as a Clinic and Shelter Relations Specialist and is now the Manager of the Microchip and Specialty Products Team. The business-to-business team facilitates both the veterinary and animal welfare community in providing microchips and sourcing specialty items utilized by both segments of the client base.

1-866-597-2424 x 5745

Niki Mistry - Account Manager

Primary Responsibilities: Build and enhance relationships with veterinary and animal welfare organizations across North American through comprehensive products and services.

Background: Niki started with Pethealth in 2011 in the contact center. After being exposed to all aspects of the department and consistently going above and beyond he transitioned to the Inside Team. Originally from England, Niki goes back every year to visit family and friends. He lives with his wife and dog Riley, a pug/beagle mix.

1-866-597-2424 x 5798

Zeeshan Khan - Account Manager

Primary Responsibilities: Build and enhance relationships with veterinary and animal welfare organizations across North American through comprehensive products and services.

Background: Zeeshan started his career with Pethealth Inc. in 2012 in the Insurance Sales department. After consistently surpassing all targets with insurance, he was brought over to the B2B team. He first excelled with our extensive pharmaceutical products, before joining the Microchip & Pet Specialty department. He currently resides in Southern Ontario with his wife and family dog, Buddy.

1-866-597-2424 x 5799

Rahul Aggarwal - Account Manager

Primary Responsibilities: Provide support and enhance relationships with veterinary and animal welfare organizations across North America through comprehensive products and services.

Background: Rahul started with Pethealth in 2013 where he began in the 24PetWatch Registration and Customer Service departments. He is currently attending the University of Toronto and is in his final year for a double major in Economics and Mathematics. Rahul has 2 dogs, a Jack Russell named Peaches and a Beagle mix named Taco.

1-866-597-2424 x 5735

Hayley Gray - Account Manager

Primary Responsibilities: Provide support and enhance relationships with veterinary and animal welfare organizations across North America through comprehensive products and services.

Background: Hayley is an advertising graduate from Sheridan College in Oakville, Ontario. In recent years Hayley has had the opportunity to refine business and social skills, as well as remain knowledgeable of advertising sales account management. Hayley had started working for Pethealth Inc. in July, 2012 as a Sales and Service Representative for 24PetWatch. Hayley has always loved animals and has experience in volunteering for her local animal hospital. She currently lives in Burlington, Ontario and has just recently added a new member to her family, an adorable Miniature Pinscher named Milo.

1-866-597-2424 x 5797

Karla Mendez - Account Manager

Primary Responsibilities: Maintain and enhance relationships with Veterinarians, shelters and rescue organizations across North America through 24PetWatch products and services.

Background: Karla started her career with Pethealth Inc. in 2011 in the contact centre. After honing her skills in the call centre and continually showing excitement for more challenges and growth, Karla decided to join the Microchip & Pet Specialty department as an Account Manager to further develop her career. She is excited to bring her experience to this fast growing team!

phone: 1.866.630.7387 x 5709

Aly Sargautis - Insurance Coordinator

Primary Responsibilities: Build and enhance relationships with a national network of partner animal welfare organizations.

Background: Aly provides training and assistance to organizations participating in our Gift of Insurance programs. She has been with Pethealth Inc. since January 2012, and brings experience from the 24PetWatch Lost Pet department, 24PetWatch Microchip Customer Service department, and the Marketing department to her role with PetPoint. With an educational background from Humber College in Public Relations and Marketing, she also brings an understanding of client needs to her role with PetPoint. Aly works in our Canadian office and lives in the Greater Toronto Area with her Boston Terrier, Kenzie and Chihuahua mix, Reno.

1-866-597-2424 x 5731

Bill Templeman - Senior Director

Primary Responsibilities: Build and enhance relationships with animal welfare organizations across North America through comprehensive products and services.

Background: Fueled by his compassion for animals, Bill began working in animal welfare in 1997 when hired as the Executive Director for the Southern Oregon Humane Society. Prior to joining the Southern Oregon Humane Society, he spent 10 years as Programs Manager for a large, comprehensive Chemical Dependency Counseling center in southern Oregon. He also has 10 years' experience in a variety of management positions in sales organizations, including professional outside sales, retail, and computer software. Bill and his 3 dogs, Jonah, Max, & Anya, all adopted from humane societies, live in beautiful southern Oregon under the direct supervision of Simon, a formerly feral, now very spoiled ex-foster cat.

1-866-630-7387 x 5774

Sofia Rodriguez - Senior Director

Primary Responsibilities: Build and enhance relationships with animal welfare organizations across North America through comprehensive products and services.

Background: After more than 15 years in marketing and development, Sofia left the industry to take the position of Executive Director at her hometown SPCA. Investing her experience in marketing and fund development into the limited intake shelter, she was able to help the shelter reach record adoptions and donations. After establishing long term special events, fundraising campaigns, more efficient operational protocols, and fostering beneficial partnerships, she was eager for a way to help more than one shelter in need. She joins PetPoint to expand her ability to help homeless animals by assisting shelters throughout the mountain states. She shares her home with her two senior rescued girls Minnie and LuLu.

1-866-630-7387 x 5775

Gilberto Gandra - Senior Director

Primary Responsibilities: Build and enhance relationships with animal welfare organizations across North America through comprehensive products and services.

Background: Gilberto is a graduate of the University of Toronto and holds a Bachelor of Science in Biology. He has held various managerial positions in the insurance and non-insurance sectors of the company since joining in 2000. Gilberto is passionate about helping animals and the people who help them. His work with animal welfare professionals has shaped not only his career but his outlook on life. He shares his home office in Boston with his wife and rescue, Sage - a constant reminder of the power of adoption. Gilberto's ultimate goal to help create a world where agency collaboration, public awareness and sagacious funding can end pet overpopulation (and unnecessary euthanasia).

1-866-630-7387 x 5781

Angela Decker - Director

Primary Responsibilities: Build and enhance relationships with animal welfare organizations across North America through comprehensive products and services.

Background: Angela has been with Pethealth Inc. for over two years now, and together with her trio of mixed breeds, Fidget, Hippie, and Fame, she is the 2010 and 2011 Multi Breed "CANAM" Champion and the 2011 Regular "CANAM" Champion in the sport of flyball. Angela and her dogs have achieved over 50 titles in Flyball, Obedience, Disc Dogs, Dock Dogs and Agility. Most recently, Angela adopted an Italian Greyhound named Ralphie Wiggum.

1-866-630-7387 x 5786

Victoria Bartosiewicz - Director

Primary Responsibilities: Build and enhance relationships with veterinary and animal welfare organizations across Canada through comprehensive products and services.

Background: Victoria has been with Pethealth Inc. for 3 years and started with our Insurance Sales Team. Consistently surpassing all sales targets allowed her to move into a Director role with the Microchips and Pet Specialty department. Before joining Pethealth, Victoria worked at different animal boarding facilities and also volunteered at animal shelters. She now shares her home with her dog Jelly and Jelly's best friend Morris the rescue cat.

1-866-597-2424 x 5704

Barry Herold - Account Manager

Primary Responsibilities: To help manage the PetPoint Commercial Insurance Program.

Background: Barry has been in the insurance industry since 1978 with a background in life & health, property & casualty, and securities. Barry owned and operated an independent agency prior to entering the pet insurance marketplace in 1985 and holds a Certified Insurance Counselor (CIC) designation.

Barry is currently an officer with PTZ Insurance Agency and an Account Manager for the PetPoint Commercial Insurance Program. Barry is licensed in all states including D.C., and maintains his adjuster license. He has lectured at the University of Florida, North Carolina State and Virginia Tech veterinary colleges, various state and regional veterinary conferences, and is currently a continuing education provider for the Florida veterinary community.

1-866-630-7387 x 5732

Nellija Dukalska - Account Manager

Primary Responsibilities: Administrative support and business development for the PetPoint Commercial and Volunteer Insurance Programs.

Background: Nellija joined Pethealth Inc. in 2012. She started in an administrative support role for the claims department and is now the first point of contact for the PetPoint Commercial and Volunteer Insurance Programs. Nellija is a licensed insurance agent that works closely with PetPoint clients, quoting and arranging appropriate insurance solutions to meet each group's individual needs. Nellija holds an Honours Bachelor of Arts from Vidzeme University (Latvia) and currently resides in Southern Ontario.

1-866-630-7387 x 5502

Dr. Michael Moyer, V.M.D - Director, Professional and Shelter Relationships

Primary Responsibilities: Pharmaceuticals, consumables, microchips.

Background: Dr. Moyer has practiced small animal veterinary medicine since 1990, and has served in local and national veterinary association leadership roles, notably as the President of the American Animal Hospital Association in 2011-2012. Additionally, he has served as Executive Director for the Chester County SPCA in Pennsylvania, launched and directed the Shelter Medicine Program at Penn Veterinary School, and lectured on a range of clinical and shelter topics throughout North America and internationally.

1-267-981-0628