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Release Notes: Changes and enhancements released to your database June 21, 2018
- Fixes an issue causing Scheduled Treatments to be cancelled in error when using Follow Up > Treatment.
- Fixes an issue causing cancelled Scheduled Recurrence Items to fail to cancel when using Follow Up > Treatment.
Release Notes: Changes and enhancements released to your database June 5, 2018
- Fixes an issue preventing animals from displaying on receipts.
- Fixes an issue preventing a license renewal from being completed due to an incorrect error message stating that a range is not available.
- Fixes an issue causing the automatic prefix feature of license setup to display the wrong year.
- Fixes an issue causing the license default review date to not be updated based on setup when renewing and selecting a new license type.
- Fixes an issue with multi animal transactions in online license portal.
- Fixes issue with License Extended Report – if further issues are experienced, you may have an amount of data that is too large to process. It is recommended that this report be run in smaller segments, such as a date range of 6 months, and then combine the output.
- Fixes an issue causing an error message on the Animal Length of Stay report.
Medical Module Navigation Update - Fewer Clicks and Automatically Saved Progress!
The Add Exam and Add Surgery screens have been enhanced to provide automatic saving for the Conditions, Vaccinations, Test, and Procedures tabs. PetPoint will auto save any time a medical item's Add or Update button is clicked, and also when switching between tabs. The Save and Submit buttons have been removed on these tabs, and no longer are needed since this is happening with the actions performed while entering medical data. The summary of a medical record can be accessed by clicking the Summary tab.
PetPoint Webinars - New Link
The link to the PetPoint Webinars has been updated. Please click our new URL to access the list of training webinars. Register now!!
http://ppelc.azurewebsites.net/plc/webinars.php
30-Day Trial of Insurance Update, Effective May 1, 2018
For the states listed below:
AL, AK, AR, AZ, CT, DE, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MI, MO, MS, MT, NE, NV, NH, NM, NC, ND, OH, OK, OR, RI, SD, TN, UT, VT, VA, WV, WI, WY.
New states added as of June 1, 2018: MN, SC, WA, NJ, TX, DC
We are very excited to announce that as of May 1, 2018 the 24PetWatch® 30-Day Trial of Pet Insurance has increased to provide up to $3,000 in coverage for Accidents and Named Peril Illnesses on the Extra plan!
Details:
The 30-Day Trial is moving from previously a $1,500 annual limit on the Essential plan. Now, with the move to Extra, your adopters will receive an increase to a $3,000 annual limit!
The known accident and illness coverage stays the same:
Accident coverage available at 12:01 am the day following enrollment.
Named Peril Illness coverage available at 12:01 am on the 3rd day following enrollment.
But now, additional illnesses will be covered for your adopters starting on the 15th day of enrollment rather than the 30th as in the past! That’s
additional coverage for their new pets! The additional Illness coverage will be available at 12:01 am on the 15th day following enrollment.
Please contact your Client Services Rep for any additional information or click here to learn more.
Now Live: PetPoint's Outcome Adoption Simplified!
We have included an improvement in this month's updates that will reduce the number of clicks you need to make while completing an Outcome Adoption.
You will notice that the promotion drop down section of the Outcome Adoption screens has been removed in an effort to streamline the adoption process.
Click here to read the notification sent in advance of these changes - sent on April 16, 2018
A Message From 24PetWatch Regarding PetPoint
NOW LIVE! Free lost pet registration and pet protection services! These valuable improvements will impact the way that information is collected for 24PetWatch at the time of microchip registration and change the process by which Client Communication Consent is gathered.
If you have questions of an immediate nature, please contact your client service representative.
Are you looking for more accessible and exciting learning opportunities?
Check out our Training Recordings by logging in and going to Support; Learning Center
In the PetPoint Learning Center you will find recordings to previously held webinars available to you 24/7! Use them to brush up on your own PetPoint knowledge or use them to help train new staff and volunteers.
Click here to view the list of upcoming live trainings.